Answers to frequently asked questions.

Table of Contents

1. Placing an order online.

2. Placing an order over the phone.

3. What is included with my purchase?

4. How many sets of plans should I order?

5. What if I want the plan mirror-reverse image?

6. Can I modify the plans?

7. Can I upgrade my plan?

8. What is your return policy?

9. How is the square footage calculated?

10. What format are your CAD files?

Placing an order online.

Please follow the instructions on the page of the home you wish to purchase, and the site will walk you through all the information you need to know.

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Placing an order over the phone.

Please feel free to contact us over the phone and we will be glad to take your information if you feel more comfortable doing business that way.

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What is included with my purchase?

All home plans are custom drawn and my vary from one plan to the next. All plans will include the following.

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How many sets of plans should I order?  

Most homes can be built with as few as 4 sets of prints. We recommend a minimum of at least 6 sets of prints. If you anticipate bidding your plans out to several parties, or need changes made to your plans, we recommend that you purchase a set of reproducible vellums so you can make changes and or run as many sets as you need. You can always purchase a set of cad files to modify yourself or give to a professional to make the changes for you.

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What if I want the plan mirror-reverse image?

All of our plans are available in either the layout shown, or the reverse image. There is no extra charge for the reverse image like some other web sites charge for. We provide all of our plans in both orientations so you can order either set. Just specify which orientation you prefer when you order. (As shown, or mirror image)

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Can I modify the plans?

At the current time, we are not modifying any of our plans available on the internet. Please feel free to purchase a reproducible vellum set or a set of CAD files, and have the plans modified yourself.

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Can I upgrade my plan?

All plans may be upgraded to another plan provided you return all material in re-sellable condition, and pay for the original shipping and blueprinting costs and the difference in price between the plans purchased. Please contact us for information prior to returning the shipment.

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What is your return policy?

Plans may be returned for a refund less a $100.00 restocking fee and $20.00 shipping charge. Plans MUST be returned in the ORIGINAL UNOPENED PACKAGE. If the package is damaged upon arrival, DO NOT accept the package. Refuse delivery on the package and it will be returned to us with no additional charges to you. Packages that are opened will NOT be given a refund.

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How is the square footage calculated?

We use the NAHB's (ANSI) standard Z765-2003 method of calculating square footage in residential structures. The complete version of the method is available for purchase online here. For a free overview of the proposed standards (that we feel should be free online for everyone to view.) Click Here.

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What format are your cad files?

All of our cad files come complete on a CD with DataCAD version 8.5 files and in a DXF format. Please note that we use a proprietary text font for our cad files, and it is not available with our CD. You will need to change the text font to one that is compatible with your preference.

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